{"id":1860,"date":"2025-12-08T16:05:29","date_gmt":"2025-12-08T15:05:29","guid":{"rendered":"https:\/\/www.huitieme-ciel.com\/delivery\/"},"modified":"2026-02-13T23:09:28","modified_gmt":"2026-02-13T22:09:28","slug":"delivery","status":"publish","type":"page","link":"https:\/\/www.huitieme-ciel.com\/en\/delivery\/","title":{"rendered":"Delivery"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Shipping<\/h2>\n\n<p>All HUITI\u00c8ME CIEL orders are prepared with the utmost care and shipped from Strasbourg, France.<\/p>\n\n<p>Each piece of jewelry is presented in a HUITI\u00c8ME CIEL pouch and accompanied by its certificate of authenticity and care card.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">Delivery Zones<\/h2>\n\n<p>HUITI\u00c8ME CIEL ships to <strong>over 100 countries<\/strong> worldwide:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Metropolitan France and Corsica<\/strong><\/li>\n\n\n\n<li><strong>European Union<\/strong><\/li>\n\n\n\n<li><strong>Switzerland, United Kingdom, Norway<\/strong><\/li>\n\n\n\n<li><strong>DOM\/ROM<\/strong> (Guadeloupe, Martinique, R\u00e9union, Guyane, Mayotte)<\/li>\n\n\n\n<li><strong>International<\/strong> (North America, Asia, Oceania, Africa)<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">Delivery Times<\/h2>\n\n<p>The times indicated below are approximate, starting from the shipping date (excluding weekends and public holidays):<\/p>\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Destination<\/th><th>Estimated Delivery Time<\/th><\/tr><\/thead><tbody><tr><td><strong>Metropolitan France, Corsica, Andorra, Monaco<\/strong><\/td><td>2 to 4 business days<\/td><\/tr><tr><td><strong>Europe<\/strong><\/td><td>3 to 7 business days<\/td><\/tr><tr><td><strong>DOM\/ROM<\/strong><\/td><td>5 to 14 business days<\/td><\/tr><tr><td><strong>Rest of the world<\/strong><\/td><td>5 to 21 business days<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<p><em>Delivery times may vary during peak periods (end-of-year holidays, sales, exceptional events).<\/em><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">Shipping Costs<\/h2>\n\n<p>Shipping costs are calculated automatically during your order based on:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Your delivery address<\/li>\n\n\n\n<li>The total weight of your order<\/li>\n\n\n\n<li>The selected shipping method<\/li>\n<\/ul>\n\n<p><em>The exact amounts will be displayed automatically during the checkout process after you enter your delivery address.<\/em><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">Package Tracking<\/h2>\n\n<p>Once your order has been shipped, you will receive a <strong>confirmation email<\/strong> containing:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Your package tracking number<\/li>\n\n\n\n<li>The link to the carrier&#8217;s platform<\/li>\n\n\n\n<li>The shipping date<\/li>\n\n\n\n<li>The estimated delivery time<\/li>\n<\/ul>\n\n<p>You can track your package in real-time on the carrier&#8217;s website.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">Customs and Taxes<\/h2>\n\n<p>For deliveries <strong>outside the European Union<\/strong> or to certain specific areas (Switzerland, French overseas departments and territories, etc.), additional charges may apply:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Customs duties<\/strong><\/li>\n\n\n\n<li><strong>Import taxes (local VAT)<\/strong><\/li>\n\n\n\n<li><strong>Customs clearance fees<\/strong><\/li>\n\n\n\n<li><strong>Administrative fees<\/strong><\/li>\n<\/ul>\n\n<p><strong>These costs are entirely the responsibility of the customer<\/strong> and vary according to the legislation of the destination country. <br\/>We recommend that you inquire with your country&#8217;s customs services before placing an order.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">Delivery Issues<\/h2>\n\n<h3 class=\"wp-block-heading\">Package not received<\/h3>\n\n<p>If you have not received your package within the indicated timeframe:<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Check the status of your package on the carrier&#8217;s website using your tracking number<\/li>\n\n\n\n<li>Check with your neighbors or building manager<\/li>\n\n\n\n<li>Contact us via the form below, indicating your order number<\/li>\n<\/ol>\n\n<h3 class=\"wp-block-heading\">Damaged package<\/h3>\n\n<p>If your package arrives damaged:<\/p>\n\n<ol class=\"wp-block-list\">\n<li><strong>Refuse delivery<\/strong> if the package is visibly damaged<\/li>\n\n\n\n<li><strong>Take photos<\/strong> of the package and the damaged product<\/li>\n\n\n\n<li><strong>Contact us immediately<\/strong> via the form below<\/li>\n\n\n\n<li>We will send you a new piece of jewelry or process a refund<\/li>\n<\/ol>\n\n<h3 class=\"wp-block-heading\">Incorrect address<\/h3>\n\n<p>If you entered an incorrect address when placing your order, <strong>contact us as soon as possible<\/strong>. <br\/>If the package has not yet been shipped, we can modify the address. Once the package has been shipped, we will no longer be able to intervene. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">Contact us<\/h2>\n\n<p>For any questions regarding a delivery, please fill out the form below. We will respond as soon as possible. <\/p>\n<div class=\"wp-block-jetpack-contact-form is-layout-flex wp-container-jetpack-contact-form-is-layout-2b4208ba wp-block-jetpack-contact-form-is-layout-flex\"><a href=\"https:\/\/www.huitieme-ciel.com\/en\/delivery\/\" target=\"_blank\" rel=\"noopener noreferrer\">Submit a form.<\/a><\/div>\n<p><em>Your personal data is protected and will only be used to respond to your request. Learn more: <a href=\"https:\/\/www.huitieme-ciel.com\/en\/privacy-policy\/\">Privacy Policy<\/a><\/em><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\n\n<p>Our Customer Service is available to assist you:<\/p>\n\n<p><strong>General Terms and Conditions<\/strong>: <a href=\"https:\/\/www.huitieme-ciel.com\/en\/general-terms-and-conditions-of-sale-gtc\/#article-5\">GTC &#8211; Article 5 (Orders and Delivery)<\/a><br\/><strong>Frequently Asked Questions<\/strong>: <a href=\"https:\/\/www.huitieme-ciel.com\/en\/faqs\/\">Consult our FAQs<\/a><br\/><strong>Email<\/strong>: contact@huitieme-ciel.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping All HUITI\u00c8ME CIEL orders are prepared with the utmost care and shipped from Strasbourg, France. Each piece of jewelry is presented in a HUITI\u00c8ME CIEL pouch and accompanied by its certificate of authenticity and care card. Delivery Zones HUITI\u00c8ME CIEL ships to over 100 countries worldwide: Delivery Times The times indicated below are approximate, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1860","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Delivery - HUITI\u00c8ME CIEL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.huitieme-ciel.com\/en\/delivery\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Delivery - HUITI\u00c8ME CIEL\" \/>\n<meta property=\"og:description\" content=\"Shipping All HUITI\u00c8ME CIEL orders are prepared with the utmost care and shipped from Strasbourg, France. Each piece of jewelry is presented in a HUITI\u00c8ME CIEL pouch and accompanied by its certificate of authenticity and care card. Delivery Zones HUITI\u00c8ME CIEL ships to over 100 countries worldwide: Delivery Times The times indicated below are approximate, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.huitieme-ciel.com\/en\/delivery\/\" \/>\n<meta property=\"og:site_name\" content=\"HUITI\u00c8ME CIEL\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/huitiemeciel.bijoux\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-13T22:09:28+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.huitieme-ciel.com\\\/en\\\/delivery\\\/\",\"url\":\"https:\\\/\\\/www.huitieme-ciel.com\\\/en\\\/delivery\\\/\",\"name\":\"Delivery - HUITI\u00c8ME CIEL\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.huitieme-ciel.com\\\/en\\\/#website\"},\"datePublished\":\"2025-12-08T15:05:29+00:00\",\"dateModified\":\"2026-02-13T22:09:28+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.huitieme-ciel.com\\\/en\\\/delivery\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.huitieme-ciel.com\\\/en\\\/delivery\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.huitieme-ciel.com\\\/en\\\/delivery\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.huitieme-ciel.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Delivery\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.huitieme-ciel.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.huitieme-ciel.com\\\/en\\\/\",\"name\":\"HUITI\u00c8ME CIEL\",\"description\":\"Bijoux en pierres naturelles. Rangs de pierres fines lumineux. Cr\u00e9\u00e9s et assembl\u00e9s en France\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.huitieme-ciel.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.huitieme-ciel.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.huitieme-ciel.com\\\/en\\\/#organization\",\"name\":\"HUITI\u00c8ME CIEL\",\"url\":\"https:\\\/\\\/www.huitieme-ciel.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.huitieme-ciel.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/www.huitieme-ciel.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/HC-200-x-200-px.png?fit=200%2C200&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/www.huitieme-ciel.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/HC-200-x-200-px.png?fit=200%2C200&ssl=1\",\"width\":200,\"height\":200,\"caption\":\"HUITI\u00c8ME CIEL\"},\"image\":{\"@id\":\"https:\\\/\\\/www.huitieme-ciel.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/huitiemeciel.bijoux\",\"https:\\\/\\\/www.instagram.com\\\/huitieme.ciel\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Delivery - HUITI\u00c8ME CIEL","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.huitieme-ciel.com\/en\/delivery\/","og_locale":"en_US","og_type":"article","og_title":"Delivery - HUITI\u00c8ME CIEL","og_description":"Shipping All HUITI\u00c8ME CIEL orders are prepared with the utmost care and shipped from Strasbourg, France. Each piece of jewelry is presented in a HUITI\u00c8ME CIEL pouch and accompanied by its certificate of authenticity and care card. Delivery Zones HUITI\u00c8ME CIEL ships to over 100 countries worldwide: Delivery Times The times indicated below are approximate, [&hellip;]","og_url":"https:\/\/www.huitieme-ciel.com\/en\/delivery\/","og_site_name":"HUITI\u00c8ME CIEL","article_publisher":"https:\/\/www.facebook.com\/huitiemeciel.bijoux","article_modified_time":"2026-02-13T22:09:28+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.huitieme-ciel.com\/en\/delivery\/","url":"https:\/\/www.huitieme-ciel.com\/en\/delivery\/","name":"Delivery - HUITI\u00c8ME CIEL","isPartOf":{"@id":"https:\/\/www.huitieme-ciel.com\/en\/#website"},"datePublished":"2025-12-08T15:05:29+00:00","dateModified":"2026-02-13T22:09:28+00:00","breadcrumb":{"@id":"https:\/\/www.huitieme-ciel.com\/en\/delivery\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.huitieme-ciel.com\/en\/delivery\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.huitieme-ciel.com\/en\/delivery\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.huitieme-ciel.com\/en\/"},{"@type":"ListItem","position":2,"name":"Delivery"}]},{"@type":"WebSite","@id":"https:\/\/www.huitieme-ciel.com\/en\/#website","url":"https:\/\/www.huitieme-ciel.com\/en\/","name":"HUITI\u00c8ME CIEL","description":"Bijoux en pierres naturelles. Rangs de pierres fines lumineux. Cr\u00e9\u00e9s et assembl\u00e9s en France","publisher":{"@id":"https:\/\/www.huitieme-ciel.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.huitieme-ciel.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.huitieme-ciel.com\/en\/#organization","name":"HUITI\u00c8ME CIEL","url":"https:\/\/www.huitieme-ciel.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.huitieme-ciel.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/i0.wp.com\/www.huitieme-ciel.com\/wp-content\/uploads\/2026\/02\/HC-200-x-200-px.png?fit=200%2C200&ssl=1","contentUrl":"https:\/\/i0.wp.com\/www.huitieme-ciel.com\/wp-content\/uploads\/2026\/02\/HC-200-x-200-px.png?fit=200%2C200&ssl=1","width":200,"height":200,"caption":"HUITI\u00c8ME CIEL"},"image":{"@id":"https:\/\/www.huitieme-ciel.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/huitiemeciel.bijoux","https:\/\/www.instagram.com\/huitieme.ciel"]}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.huitieme-ciel.com\/en\/wp-json\/wp\/v2\/pages\/1860","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.huitieme-ciel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.huitieme-ciel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.huitieme-ciel.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.huitieme-ciel.com\/en\/wp-json\/wp\/v2\/comments?post=1860"}],"version-history":[{"count":3,"href":"https:\/\/www.huitieme-ciel.com\/en\/wp-json\/wp\/v2\/pages\/1860\/revisions"}],"predecessor-version":[{"id":2852,"href":"https:\/\/www.huitieme-ciel.com\/en\/wp-json\/wp\/v2\/pages\/1860\/revisions\/2852"}],"wp:attachment":[{"href":"https:\/\/www.huitieme-ciel.com\/en\/wp-json\/wp\/v2\/media?parent=1860"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}